1 hour ticket response
Prompt assistance is our prime concern and that’s why we’ve got a team of capable techs who are eager to offer a prompt response to any question that you may possibly have. Just send your trouble ticket from your Control Panel and we’ll get back to you within one hour in the worst case scenario. Actually, we work hard and aim for a 20–minute client support ticket response time.
A First–Class Customer Service
We have a team of web hosting support engineers who will be happy to answer all your queries anytime you are in need of assistance. Most of our customer service team representatives have lots of years of experience in the cloud hosting market, which means that you can always count on fast and in–depth answers to your requests.
An Easy–to–Browse Help Center
To help you find a quick suggestion on how you can use a certain service, we have included a truly user–friendly Help section in the Control Panel. You can search through a big collection of web hosting account administration articles and website administration articles, browse our F.A.Q. section or check our instructional video tutorials.