Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • In the Control Panel you can find a detailed Help Center section featuring a multitude of instructional articles and commonly asked questions. They are contributed by our support team of competent technicians. Simply fill in your question and our smart platform will give you the best possible answer.

  • Top quality support service
  • Educational Video Clips

  • We have prepared a collection of instructional video tutorials that visually show how to troubleshoot a typical problem connected to your cloud hosting account. You will find the instructional videos in the Help section.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24/7 customer service and a one–hour response time guarantee. Our accomplished customer service technicians will be available to you 24–7 to attend to your queries and to rectify any problem that you could chance upon. Simply submit a help request from the Help Center section and we will reply back to you straight away.