Customer Support Channels
A 1–hour Response Guarantee
Giving outstanding support prompt is our high priority, so that we support each cloud hosting plan with a 1–hour ticket answer warranty. The moment you fill in a ticket or post an e–mail, our customer support team will try all they could do to generate the most appropriate answer to your situation and to offer information in due time.
A Top–quality Support Service
Our tech support service is provided by a group of professional professionals who definitely are ready to respond to your question immediately. You’ll be able to contact the support team by opening a tech support ticket from your Control Panel or by submitting us an e–mail message. On working days, you may as well contact us on the telephone or use the live chatting solution.
An Intuitive Help Section
If you require assistance while working within the Control Panel, it is possible to always click on the Help key and track down your question in the listing of articles or blog posts that will pop up. We have also turned a lot of the content articles into training videos. The catalogue of educational videos will load if you select the Videos option present on the top right.