You can find a lot of cloud hosting companies on the market, yet many of them are resellers who have minimal resources, especially in terms of support. One way to distinguish them is the option to reach the company over the telephone. The type of support that you will get through this method of communication varies depending on the supplier - several of them provide experienced telephone support, while others offer general and customer support only because some matters are more time-consuming and it would be far easier to be resolved through a ticket, especially when the issue needs to be escalated. However, it is good to know that you could always get in touch with your hosting provider because there're plenty of small issues that can be taken care of effectively and timely with a phone call, not mentioning that you'll be able to get more info about the services before you become a customer.

Phone Support in Cloud Hosting

Because we have live phone support 14 hours per day, you are able to get in touch with us and talk to our customer support representatives to learn more about any of the cloud hosting that we provide and make sure that our servers meet the system requirements for your sites before purchasing anything. For your convenience, we now have telephone numbers on 3 continents so that you are able to call the one nearer to you - in the United States of America, Great Britain or Australia. If you're already a customer, you can give us a call about general and billing issues, and even about some tech matters. In case the issue is strictly technical or it needs more time to analyze, you will have to employ our ticketing system, which will enable both you and our technical support team to monitor the information given by both sides.

Phone Support in Semi-dedicated Servers

Every time you need additional info about the Linux semi-dedicated plans that we supply, you'll be able to call one of the three support phone lines that we have worldwide - in the United States of America, the United Kingdom and Australia. By doing this, you're able to check ahead of time if our services will be suitable for your websites. If you're already our client and you own a semi-dedicated account, you have the option to reach us over the phone for fourteen hours every day about any billing or common questions. For strictly tech problems you'll be able to use our ticketing system in order to contact our tech support because someproblems simply require extra time to be taken care of, but we can assist you over the phone with lots of minor technical problems as well, saving you efforts and time.