When you acquire your own server, you shall have more freedom on what you can install and run when compared with a shared hosting account. With a shared service, you have access just to your own account, therefore you are not able to install server-side software. Although this is not an issue for most script-driven apps, there are some that have certain requirements and need certain software to be present on the hosting server either for some additional features or for them to work at all. In case you have practical knowledge, you'll not have any troubles to run the server, but if you don't, you may simply not have the skills to handle everything and use the script apps that you want. If this is the case, you are able to use our Installation & Troubleshooting upgrade, which means that our system admins can set up everything for you and help you with any issues that you may face.

Installation and Troubleshooting in VPS Servers

The upgrade comes with an hour of custom work on your server, so in the event that you get any of our VPS servers solutions, you can take advantage of this service and have our admins carry out various tasks that you cannot do yourself or you just have no time. They'll install and set up any piece of third-party software for you if the installation is difficult or they can troubleshoot any program that doesn't work properly for some reason. You may add the upgrade to your plan as frequently as you would like depending on the time needed for a certain task and its complexity. Any remaining time will remain available in your account for the future and you'll be able to see how many minutes are left in your billing CP. Our Managed Services upgrade comes with thirty minutes of custom work on your hosting server also, but if you require more than that, you could always add the Installation & Troubleshooting upgrade with a couple of clicks through the billing area.

Installation and Troubleshooting in Dedicated Servers

You'll be able to add the upgrade to any one of the Linux dedicated servers we offer at any time that you need it. If you need some custom work from our admins just after your web server is prepared, you can get the upgrade during the hosting server signup procedure, or if you need something to be done afterwards, you can add the upgrade from your billing CP. The Installation & Troubleshooting service comes with sixty minutes of work from our admins on your machine, so if you encounter any difficulties to install a third-party piece of software or some application gives errors and does not work the way it is supposed to, our specialists will be able to help you in a very timely manner. If a task takes less than an hour, the remaining time will be available for future tasks and you shall be able to see it in the billing area. This upgrade is suitable if you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it comes with.